Order Cancellation,Return and Refund Policy
PRODUCT RETURN AND REPLACEMENT ACCEPT UNDER FOLLOWING RULES :- Delivered damage and defective product Wrong product delivered Wrong Part of product missing PRODUCT RETURN AND REPLACEMENT NOT ACCEPT UNDER FOLLOWING RULES :- Product is washed/damaged/worn Part of missing delivered full product Products must be in their original condition Products which were sold as combos/sets, are not eligible for return/replacement as individual items If, according to your opinion you don't like the product, this return reason is not acceptable Replacements will be made basis availability of that product on the website In case of damage from your side, this product is non-refundable REFUND POLICY We do not accept self-damaged products -- Because All product is firstly cross verify though quality checkers. In that case, If we found damaged from a customer we can't accept that product for replacement or refund. After you have initiated return request through our website, as soon as you return products at our warehouse. We will refund your amount in your bank account. You have to provide us your details to our support number or mail info@bookyourgames.in contact our Customer Support through phone or email. If the mode of payment was Cash on Delivery (COD), Customer Support Team will provide you refund form in which you need to fill your bank account details. We will initiate NEFT bank transfer to your bank account. You may expect to receive a refund amount in 10-12 working days. in case of, Any product you want to return to us, and at your location our return pick up service is not available in any courier partners, At that situation customer is responsible to return the product to our company on our address. Note:- After getting return product to our warehouse, we will charge the courier expanse and refund the rest of the amount.
RETURNING OF PRODUCT
In the event You receive a damaged / defective product or a product that does not comply with the specifications as per your original order, You are required to get in touch with the customer service team through any of the below mentioned channels:
a. +91 9016940766 b. E-Mail: info@bookyourgames.in
Shipping Policy
Book Your Game is do not deliver any products so the shipping policy does not apply. But if you have any queries contact us at: +91 9016940766 or mail us at info@bookyourgames.in
Cancellation Policy
For Cancellations please contact the us via contact click here.
We recieve your order cancellation request before dispatch of your order. Requests received later than 2 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.
QUESTIONS AND CONTACT INFORMATION
Fortune Industries
info@bookyourgames.in
+91 9016940766